Frequently Asked Questions


Q. What service(s) do you recommend for first time customers?

A. The Hybrid Combo, which includes both the Advanced Tune-Up and the Basic Security packages at a reduced price, is an excellent service for first time customers. This combination should greatly reduce your risk of future problems.


Q. Do the PC Tune-Up packages include fixes to my computer problems?

A. The process of the PC Tune-Up packages may fix the specific problems you are experiencing and quick/simple fixes will be included for no additional charge. More complex problems which require additional time and work to fix may cost extra.


Q. Do the PC Security packages include virus removal?

A. The process of the PC Security package involves scanning for viruses which may remove any viruses and quick/simple fixes will be included for no additional charge. Difficult to remove viruses which require additional time and work to remove may cost extra (normally an additional $40.00 to $60.00).


Q. How often do you recommend a PC Tune-Up?

A. This really depends upon the user(s) preferences such as: how often the computer is used, how often changes are made to the computer, and how critical it is that the computer is maintained in top shape. A few suggested schedules are listed:

  • Low Priority: Annual servicing alternating Advanced and Basic Tune-Ups (i.e. Advanced Tune-Up followed by a Basic Tune-Up one year later and then another Advanced Tune-Up the third year, etc.)

  • Standard Priority: Bi-annual servicing alternating Advanced and Basic Tune-Ups (i.e. Advanced Tune-Up followed by a Basic Tune-Up six months later, followed by another Advanced six months after that, etc.)

  • High Priority: Quarterly servicing alternating Advanced and Basic Tune-Ups (i.e. Advanced Tune-Up followed by a Basic Tune-Up three months later, followed by another Advanced Tune-Up three months after that, etc.)

  • Critical Priority: Monthly Advanced Tune-Up

The Standard Priority is recommended for most customers. High Priority is recommended for businesses which need to minimize unplanned downtime and for home users who want their computers to stay in top shape.
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Adam's PC Repair Service
Computer repair for the areas of Winchester and Front Royal, VA.
1-540-535-6039